Most things are answered below. If yours is not, send us a message and we will reply within one working day.
Listing a property
How do I advertise a property?
Use List your property. It takes about five minutes. Every listing is reviewed by a person before it goes live — usually within a few hours — so it will not appear immediately.
Does it cost anything?
No. Listing a property, posting a job and adding a business are all free. We do not take commission on any deal that comes through the site.
Why was my listing rejected?
The usual reasons are duplicate listings for the same property, photos that do not show the actual property, or contact details we could not verify. We will email you with the reason and you are welcome to resubmit.
How do I edit or remove a listing?
Email us with the reference number shown on your listing and we will update or remove it the same day.
Enquiries and viewings
How do I arrange a viewing?
Use the enquiry form on any property page, or call us. We handle the introduction and arrange access with the owner.
Should I pay a deposit before viewing?
No. Never transfer money for a property you have not seen in person. Ask to see the title deed or tenancy agreement before any money changes hands. If anyone using this site asks you to do otherwise, tell us and we will investigate the same day.
Jobs
How do I apply?
Use the apply button on the vacancy. Some employers collect applications on their own site, in which case the button takes you there instead.
The employer has not replied.
Applications go straight to the employer — we do not screen or rank them, and we are not able to chase a reply on your behalf. Employers are under no obligation to respond to every applicant.
A job asks me to pay a fee.
Report it. A legitimate employer will never ask you for money, bank details or your passport before an interview. We remove those listings immediately.
Business directory
How do I get my business listed?
Use Add your business. Free, and reviewed before publishing.
What does the verified badge mean?
That we have seen a valid trade licence for that business. It is not an endorsement of quality — just confirmation the business is real and registered.
Someone left an unfair review.
You can reply publicly to any review on your listing. If a review is abusive, or clearly not from a real customer, contact us and we will look at it. We do not remove reviews simply for being negative.
Your account
I did not get the confirmation email.
Check your spam folder first. If it is not there, contact us and we will confirm the account manually.
How do I delete my account?
Email us from the address on the account. We will delete it and everything attached to it within seven days.